A free plan, one paid number, and a written list of the fees this category is famous for that we refuse to charge.
$19/month
Pro. Flat, after a 14-day free trial, for any store size at any dispute volume. The free plan costs nothing, ever.
Read the one-star reviews anywhere in this category and you find the same five billing complaints. Each one is a decision, and we decided no.
Never a percentage of recovered money. Win a $5,000 dispute with a typical 25% success fee and you hand over $1,250. With Backstop you hand over $0 extra, the $19 already covered it.
A card-testing wave can file twenty $3 disputes in a night. Per-dispute pricing turns your worst week into a bill. Flat means flat.
Charging by the notification punishes you for being informed. Deadline emails are the product working, not a meter running.
Cancel from Settings in one click, effective immediately, no fee, no retention screens, no email to support required.
Typical category pricing
$1,250
What a 25% success fee takes from one recovered $5,000 dispute. The more the tool works, the more it costs you.
Backstop, same year
$228
Twelve months, every dispute watched, every deadline emailed, every evidence pack assembled. Recovery is yours entirely.
Install in under a minute. Free to watch; evidence packs are $19/month after a 14-day trial, cancel in one click.
Install on Shopify