Pricing without an asterisk

A free plan, one paid number, and a written list of the fees this category is famous for that we refuse to charge.

$19/month

Pro. Flat, after a 14-day free trial, for any store size at any dispute volume. The free plan costs nothing, ever.

Fees we refuse to charge

Read the one-star reviews anywhere in this category and you find the same five billing complaints. Each one is a decision, and we decided no.

No success fees

Never a percentage of recovered money. Win a $5,000 dispute with a typical 25% success fee and you hand over $1,250. With Backstop you hand over $0 extra, the $19 already covered it.

No per-dispute fees

A card-testing wave can file twenty $3 disputes in a night. Per-dispute pricing turns your worst week into a bill. Flat means flat.

No per-alert fees

Charging by the notification punishes you for being informed. Deadline emails are the product working, not a meter running.

No cancellation friction

Cancel from Settings in one click, effective immediately, no fee, no retention screens, no email to support required.

The success-fee math, spelled out

Typical category pricing

$1,250

What a 25% success fee takes from one recovered $5,000 dispute. The more the tool works, the more it costs you.

Backstop, same year

$228

Twelve months, every dispute watched, every deadline emailed, every evidence pack assembled. Recovery is yours entirely.

How billing actually works

  1. Install from the Shopify App Store. The free plan starts at once. Pro’s 14-day trial is billed throughShopify, no card entered in our app, ever.
  2. After the Pro trial, $19/month on your Shopify bill.It appears in your normal Shopify charge history like any app.
  3. Cancel any time in Settings. One click, effective immediately.
  4. Uninstalling also ends billing on its own.Shopify enforces that platform-wide, not our goodwill.

Live on the Shopify App Store

Install in under a minute. Free to watch; evidence packs are $19/month after a 14-day trial, cancel in one click.

Install on Shopify